Mkoch if it is new did you remove the tape from the lower base body split section if not remove before turning on any more or damage to internal gear could occur.
Dyson fan remote control not working.
This issue can occur if the machine is running and the power is cut e g.
The following areas should be checked and cleaned to maintain the machine s performance.
Plug the machine back in and retest.
To operate point the remote control toward the front of the base and press the standby on off button.
I made a big dot on the oscillation button another one on the standby on off button and two more dots big and small on the airflow control buttons.
To operate point the remote control toward the front of the base and press the standby on off button.
Recheck that the fan is still assembled correctly and locked in correct position.
Install new batteries in remote and try.
Alternatively press the standby on off button on the main body.
Plug pulled out power cut etc.
Do not use polish or detergent on any part of the machine.
Plug in your glue gun and let it heat up.
To reset the machine turn the power off using either the power button on the remote or the main body wait 60 seconds and then turn back on.
Shroud clean with a dry cloth or soft brush.
Attach the remote control to the top of the machine with the buttons facing down.
Alternatively press the standby on off button on the main body.
Main body clean with a dry cloth.
I could point it at the wall ceiling etc and it still works.
Please note the remote control can be attached to the top of the appliance with the buttons facing down.
For the remote with the hp01 i have to point it directly at the dyson text above the power button any other direction and nothing happens but for my am04 and even other fans at my friend s places i don t need to point the remote in the direction of the fan for it to work.
Alternatively press the standby on off button on the main body.
To operate point the remote control toward the front of the base and press the standby on off button.